FAQs

How long does order processing take?

Orders are processed within 1–2 business days after payment confirmation.

How long does shipping take?

Shipping usually takes 5–8 business days within the United States.

Will I receive a tracking number?

Yes. Once your order has been shipped, you will receive a tracking number by email.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. We cannot guarantee changes once the order has been processed.

What if my order arrives damaged?

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the item and packaging.

Do you accept returns?

Please contact our support team regarding return requests. Return eligibility depends on the condition and timing of the request.

How can I contact customer support?

You can contact us using the information below:

Email: jimolaerop@gmail.com
Phone: 63738475091

What payment methods do you accept?

We accept major credit cards and secure online payment methods available at checkout.